Silverlake trade finance system

Trade Finance System.
O Trade Finance System é usado por 1 usuário do Software Informer. A versão mais popular deste produto entre os nossos usuários é 1.0. Os nomes dos arquivos executáveis ​​do programa são Launcher. exe, PrjTFV3R0.exe, V5Config. exe, VCVer5Inq. exe e Ver5Inq. exe. O produto será em breve analisado pelos nossos informantes.
Você pode verificar o Million Accounting System, o Innovest System MT4, o Track 'n Trade High Finance e outros programas relacionados, como o Payroll System 2005, na seção "download".
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Otimize a experiência do cliente e melhore a agilidade nos negócios por meio da inovação.
As soluções da Silverlake Symmetri fornecem aos bancos uma gama de softwares bancários que lhes permitem abordar seus principais requisitos de banco, gerenciamento de clientes, banco on-line, banco móvel e gerenciamento de cartões.
Bancos ao redor do mundo estão usando as soluções corporativas de componentes da suíte para ajudar a direcionar o atendimento ao cliente, a retenção e as principais estratégias operacionais, melhorando a visibilidade dos relacionamentos com os clientes e aumentando as eficiências de frente para o back office. A flexibilidade e a amplitude funcional dessas soluções ajudam os bancos a otimizar a experiência do cliente, melhorar a eficiência operacional e se sobressair por meio da inovação, garantindo que os bancos impulsionem a lucratividade e mantenham a conformidade.
Silverlake Symmetri Core Banking Symmetri Silverlake Symmetri Sylmetri Concierge Silverlake Symmetri Sylmetri Symmetri Symmetri Symmetri SilverConnect Silverlake Symmetri SilverCollect Symmetri Sylmetri Core Banking Silverlake Symmetri Exposure Manager Silverlake Symmetri Card Management Solution Suite.
Silverlake Symmetri Core Banking.
A solução Silverlake Symmetri Core Banking é um sistema bancário universal que fornece cobertura abrangente de instrumentos e produtos para depósitos de varejo e empréstimos por meio de sua fábrica de produtos flexíveis.
Além disso, o Silverlake Symmetri Core Banking ajuda os bancos a redefinirem mais prontamente o core banking para ajudar a gerenciar o crescimento.
A Silverlake Symmetri oferece modelos múltiplos e flexíveis de contratação de preços e contratação, permitindo assim que um amplo espectro de Instituições Financeiras (IFs) e bancos, ou seja, de nível 1 a nível 3, economizem no custo total de propriedade.
A solução Silverlake Symmetri Core Banking oferece os seguintes recursos de banco de varejo:
Gestão de garantias Empréstimos para consumidores e empresas Gestão de clientes Depósitos Pagamentos domésticos e internacionais Razão geral Gestão de limites.
O Silverlake Symmetri também ajuda os bancos a melhorar a experiência do cliente e otimizar o relacionamento com os clientes por meio de:
Silverlake Symmetri Gestão de cartões Silverlake Symmetri Concierge Gestão de ATM / POS Atendimento ao cliente Mobile banking Banking online Banca de tablets.
Conjunto de Soluções de Gerenciamento de Clientes Silverlake Symmetri.
O Silverlake Symmetri Customer Management é um conjunto de soluções bancárias pessoais que ajudam os bancos a resolver a dicotomia entre atender às demandas dos clientes por uma experiência aprimorada com sua própria necessidade de otimizar esses relacionamentos para obter maior rentabilidade ajustada ao risco.
O Silverlake Symmetri Customer Management ajuda você a criar relacionamentos mais lucrativos com os clientes, equilibrando as crescentes demandas do cliente por uma experiência conveniente, individualizada e com valor agregado, com seu desejo de níveis mais altos de geração de vendas e interações otimizadas. Você pode responder rapidamente às mudanças nas condições de negócios, regulamentações de mercado e evolução das necessidades dos clientes. O Silverlake Symmetri Customer Management utiliza o gerenciamento de processos de negócios (BPM) e o monitoramento de atividades de negócios (BAM) para ajudá-lo a estabelecer padrões, automatizar tarefas e processos e distribuir o trabalho em todos os canais de negócios.
Silverlake Symmetri Concierge.
A solução Silverlake Symmetri Concierge ajuda a remover a barreira física tradicional do contador de caixa para fornecer um serviço mais personalizado e aprofundar o relacionamento com o cliente. Com o Silverlake Symmetri Concierge, os bancos podem utilizar dispositivos tablet para fornecer à equipe acesso em tempo real ao sistema de processamento de transações do banco, ajudando-os a atender melhor e se envolver com os clientes quando estão fora do balcão.
Implantado em iPads e tablets, o Silverlake Symmetri Concierge é uma solução bancária online multimodo. Você pode alternar de forma flexível entre os modos, dependendo de quem está usando o tablet:
Modo de cliente - Este modo integra-se com o Silverlake Symmetri MyMoney, uma plataforma bancária on-line e móvel. Modo de informações - use o dispositivo como um produto interativo e catálogo de informações que pode ser integrado às suas campanhas de marketing. Modo de equipe - atende a uma série de solicitações financeiras e não financeiras, incluindo conselhos sobre novos produtos, solicitações pendentes e compromissos. O aplicativo tablet solicita automaticamente à equipe que realize diariamente "exercícios matutinos" para melhorar o conhecimento de seus produtos e garantir que eles estejam atualizados com as últimas ofertas e promoções relevantes.
Silverlake Symmetri CustomerConnect.
O Silverlake Symmetri CustomerConnect fornece aos bancos uma solução centralizada e integrada para gerenciamento de relacionamento com o cliente (CRM) e serviços bancários bancários. Permite que os bancos de varejo criem relacionamentos mais lucrativos e orientem as interações com os clientes para melhorar a geração de vendas. A solução fornece uma proposta completa de atendimento ao cliente e à conta para bancos de varejo, que aumenta a eficácia da equipe, monitora e otimiza o desempenho operacional e melhora a conformidade e o controle por meio de sistemas orientados a processos.
O Silverlake Symmetri CustomerConnect ajuda os bancos a elevar seus padrões de serviço em vários canais e a criar relacionamentos mais lucrativos com os clientes ao:
Melhorar a experiência do cliente - garantindo consistência entre canais, colocando o cliente no centro de todos os processos e permitindo que os clientes desfrutem de um serviço pessoal, eficiente e seguro. Gerando vendas e crescimento - proporcionando uma visão holística de 360 ​​graus de cada cliente que capacita a equipe a fazer as recomendações de produtos adequadas, garantindo processos de vendas tranquilos.
O conjunto de soluções consiste nos dois componentes a seguir:
A plataforma de atendimento ao cliente da Silverlake Symmetri ajuda os bancos a oferecer uma experiência bancária superior. Ele pode ajudá-lo a recuperar a confiança dos clientes e estabelecer uma reputação para os melhores padrões de serviço da categoria. Fornecer à equipe uma visão única e precisa de 360 ​​graus dos relacionamentos com o cliente aumentará a confiança dos clientes de que eles estão lidando com profissionais capacitados, confiáveis ​​e confiáveis. A Silverlake Symmetri Branch Teller Platform é uma solução de agência que ajuda os caixas bancários a atender melhor os clientes e realizar transações de caixa e sem dinheiro em balcão com rapidez e eficiência. Ele também fornece recursos de gerenciamento de caixa e caixa para o ramo.
Silverlake Symmetri MyMoney.
O Silverlake Symmetri MyMoney é uma plataforma de solução de Internet banking sempre ligada, sempre conectada, sempre com você, que ajuda os bancos a fornecer serviços bancários aos clientes via web, celular ou tablet. Ele ajuda os bancos a se adaptarem a uma nova geração de comportamento do consumidor e a melhorar a experiência total do cliente, fornecendo ferramentas de planejamento financeiro pessoal (PFM), integração imediata com plataformas de mídia social e recursos de gerenciamento de processos de negócios (BPM) que atravessam canais .
Silverlake Symmetri MyMoney ajuda você a:
Aproveite a mobilidade crescente - forneça um serviço aos seus clientes que esteja sempre com eles Adapte-se a uma nova geração de comportamento do consumidor - use as ferramentas do Silverlake Symmetri MyMoney e integre-se às plataformas de mídia social para criar uma experiência personalizada e valiosa para seus clientes experiência - forneça uma experiência de usuário amigável ao usuário por meio de uma interface de usuário intuitiva e personalizável, aproveitando o mecanismo de BPM para implementar processos mais eficientes que percorrem os canais e, assim, aprimorar o atendimento ao cliente.
Silverlake Symmetri Islamic Core Banking.
A força motriz por trás do sistema bancário islâmico é o aumento do acesso a fundos e serviços convenientes oferecidos por instituições financeiras islâmicas que tradicionalmente eram vistas como fornecidas por instituições financeiras convencionais. Portanto, os bancos islâmicos precisam garantir que estão atendendo aos padrões e expectativas da nova geração em rápida evolução. dos consumidores. Nesse contexto, os bancos islâmicos e convencionais precisam se diferenciar para se manterem competitivos e garantirem lucratividade e crescimento.
A solução Silverlake Symmetri Islamic Core Banking oferece uma plataforma básica de serviços bancários que suporta produtos abrangentes baseados em contratos de conformidade Sharia'h para as necessidades de investimento e financiamento dos clientes de varejo.
Silverlake Symmetri Exposure Manager.
O Silverlake Symmetri Exposure Manager oferece aos bancos uma solução abrangente e em tempo real para o gerenciamento de garantias e limites em toda a empresa. O conjunto de soluções pode ser integrado aos sistemas de core banking, trade finance e tesouraria existentes para avaliação imediata dos ativos colaterais e monitoramento contínuo dos limites de crédito internos e externos em produtos e estruturas complexas da empresa.
Cobrindo uma ampla gama de classes de ativos e métodos de avaliação, e oferecendo recursos superiores de geração de relatórios, o Silverlake Symmetri Exposure Manager oferece uma visão holística e centralizada da exposição ao risco. Ele permite que os bancos atendam aos atuais desafios regulatórios e de mercado, ajudando-os a:
Gerencie garantias e ativos ponderados pelo risco (RWAs) de forma mais eficaz e mitigue o risco de crédito de acordo com a regulamentação. Controle o risco de exposição.
Use vários métodos de avaliação de ativos e um sistema de gerenciamento de limites em tempo real, multi-moeda e multi-hierarquia em todas as linhas de negócios. Aumentar a eficiência operacional.
Centralize a administração de ativos e o gerenciamento de penhor, simule a avaliação colateral e crie alertas automatizados e processos de aprovação para o gerenciamento de limites.
A suíte de soluções Silverlake Symmetri Exposure Manager consiste dos seguintes componentes:
O Silverlake Symmetri Collateral Management fornece um sistema abrangente de gerenciamento de garantias em tempo real, com recursos para administração centralizada de ativos e gerenciamento de garantias, múltiplos métodos de avaliação de ativos e captura de dados em todas as classes de ativos. Para insights em nível de gerenciamento em tempo real sobre a exposição ao risco, a solução se integrará e aceitará dados colaterais de todos os sistemas bancários, incluindo serviços bancários centrais, financiamento de operações comerciais e originação de empréstimos. O Silverlake Symmetri Limits Management fornece um sistema de gerenciamento de limites em toda a empresa, em tempo real, com várias moedas e com várias hierarquias. Por meio da solução, os bancos podem monitorar os limites para clientes e linhas de negócios internos, definir alertas automatizados para diferentes limites e configurar seus próprios processos de aprovação de limites.
Conjunto de Soluções de Gerenciamento de Cartões Silverlake Symmetri.
Com os pagamentos por cartão continuando a crescer globalmente em ritmo acelerado, os pagamentos e as transações tornaram-se uma segunda natureza para os consumidores. Como resultado, o mercado global de cartões está agora crescendo mais rápido do que nunca, apresentando às instituições financeiras uma gama de oportunidades e desafios.
Existem 4 principais tendências de mercado que impulsionam o gerenciamento de cartões:
Atraia e retenha os clientes exigentes de hoje Aumente a participação de mercado e reduza o tempo de colocação no mercado Aumente a lucratividade Evite fraudes.
Silverlake Symmetri pode ajudar.
O pacote de soluções Silverlake Symmetri Card Management inclui cartão universal, gerenciamento de caixas eletrônicos e sistemas seguros 3D, projetados para ajudar os bancos emissores de cartões e emissores de cartões a executar operações eficientes, flexíveis e seguras. Com o nosso conjunto de soluções, os bancos podem atender às demandas dos clientes por novos serviços e aumentar a participação de mercado mais rapidamente, ao mesmo tempo em que melhoram a venda cruzada e o aumento de vendas para gerar fidelidade e lucratividade. O conjunto de soluções também permite que os bancos garantam a conformidade regulatória com facilidade e reduzam a fraude e o risco.
O pacote de soluções inclui os seguintes componentes:
O Silverlake Symmetri OmniCard é um sistema de gerenciamento multi-card 24/7 que também é um sistema de gerenciamento de cartões e comerciantes altamente automatizado e controlado por parâmetros. Fornecendo altos níveis de flexibilidade em termos de estrutura de aplicativos, definição de produtos e preços, a arquitetura técnica escalonável da solução oferece suporte a estratégias de negócios de cartões e oferece um design superior centrado no cliente. Ele é habilitado para fluxo de trabalho e, com sua ferramenta de gerenciamento de caso, oferece fácil acesso para uma resolução suave, eficiente e rápida do gerenciamento de operações. O Silverlake Symmetri ATM Manager é uma solução abrangente de gerenciamento de rede ATM que permite que os bancos forneçam serviços de rede 24/7 ATM, além de lançar novos produtos e serviços rapidamente para suportar campanhas de marketing. A solução também permite que os clientes do banco realizem uma ampla gama de transações através do ATM, indo além dos requisitos fundamentais. O Silverlake Symmetri 3D Protect facilita o banco para alavancar o crescente volume de transações on-line na Internet, oferecendo um nível extra de proteção tanto para os portadores de cartão quanto para os comerciantes. O comerciante se beneficiará de uma garantia de pagamento, independentemente do status do emissor, e o banco emissor poderá proteger seus titulares contra os direitos de fraude e estorno. Uma solução de autenticação de pagamento econômica e de melhor qualidade para o negócio de processamento de pagamento de emissor e adquirente de comércio eletrônico.
O mercado global de cartões está agora crescendo mais rápido do que nunca, apresentando às instituições financeiras uma gama de oportunidades e desafios.
É vital que os bancos tenham as capacidades operacionais para lançar novos produtos de cartão o mais rápido possível, melhorar o atendimento ao cliente para aumentar a fidelidade e as vendas cruzadas e maximizar a lucratividade.
Os bancos islâmicos enfrentam uma demanda persistente de seus clientes para produzir opções de financiamento baseadas em cartão, conveniência de pagamento e a capacidade de pagar por compras de acordo com a Sharia'h.

Sistema de finanças comerciais Silverlake
Desculpa! Esta posição não está mais aceitando aplicativos. Veja trabalhos semelhantes.
Descrição do trabalho / função.
Sobre o nosso cliente.
Nosso cliente é uma das principais instituições financeiras da região com um forte portfólio de produtos oferecidos a clientes de varejo e corporativos.
O negócio & amp; O Analista de Suporte ao Usuário será responsável por fornecer suporte técnico e funcional aos Sistemas Bancários e também configurações de software no sistema de finanças comerciais silverlake e no sistema bancário principal Silverlake, com um forte conhecimento operacional de finanças comerciais. Você investigará, rastreará e resolverá solicitações e perguntas de suporte. Além disso, você analisa os problemas, entende os negócios e processa soluções de sugestões e documentos impactados e implementa essas soluções de maneira proativa. Você também será responsável pelo teste de aceitação do usuário.
• Responsável pela preparação e gestão de requisitos de negócio e também pela análise do sistema para os sistemas de financiamento bancário SIBS e SIBS Core e módulos relacionados.
• Responsável pelo suporte técnico e funcional aos sistemas bancários e também pelas configurações de software para departamentos e agências.
• Responsável pelo suporte aos usuários finais para interface, melhorias e configurações de aplicativos, módulos do sistema bancário central e canais de entrega.
• Responsável pela interface com usuários internos e equipe de sistemas para fornecimento de suporte a aplicativos.
• Responsável pelo tratamento de problemas técnicos relacionados ao AS / 400, incluindo problemas de suporte ao sistema de execução em lote.
• Responsável por ajudar a equipe a entender o sistema e fazer a transição para os sistemas sem problemas.
• Responsável pela programação, configurações, interface, scripts para o Sistema Bancário após a implantação.
• Suporte a consultas de vários departamentos e filiais, devendo, investigando, registrando / rastreando e resolvendo as consultas de suporte.
• Entenda o sistema, bem como os conceitos comerciais e financeiros subjacentes.
• Compreender a gravidade e o impacto de incidentes nos clientes empresariais e externos.
• Trabalhe proativamente para minimizar as consultas de suporte. Analise os problemas, entenda os negócios e os processos, sugira soluções de documentos e sugestões e implemente essas soluções de maneira proativa.
• Realize testes de aceitação do usuário com usuários de negócios / garantia de qualidade e trabalhe com a equipe de desenvolvimento de sistemas / fornecedores para gerenciar o processo de liberação.
• Desenvolver e manter relacionamentos com a equipe de desenvolvimento de aplicativos e equipe interna de helpdesk, rede & amp; administrador do sistema, DBAs, para suporte eficiente de sistemas.
REQUISITOS
• Bacharel ou mestrado em computadores ou sistemas de informação.
• 8 - 10 anos de experiência especificamente no sistema Silverlake Trade Finance, no sistema bancário central Silverlake e na interface do conhecimento do sistema SIBS com um forte conhecimento de operações de Trade Finance.
• Certificações de Suporte Técnico.
• Hardware e amp; Certificações de rede.
• Conscientização do gerenciamento de projetos.
• Excelente capacidade de analisar / compreender problemas complexos, tomar decisões / recomendações técnicas sólidas e comunicar soluções de maneira proativa.
• Excelentes habilidades de comunicação e ser capaz de articular conceitos complexos de forma eficaz para usuários de negócios, clientes externos e tecnólogos em todos os níveis.
Inscreva-se online usando o botão aplicar abaixo.
A Gulf Connexions é uma das únicas organizações bancárias internacionais. Empresas de pesquisa financeira com presença física no Oriente Médio. Também somos a maior prática de busca de executivos dedicada ao Oriente Médio, com escritórios em Abu Dhabi, Bahrein, Dubai, Kuwait, Londres, Catar, Cingapura e Arábia Saudita.
SOBRE A EMPRESA.
O Gulf Connexions Group é a consultoria líder em recrutamento especializado na região, fornecendo uma grande variedade de especializações locais e internacionais, além de uma profunda inteligência de mercado para seus clientes e candidatos de primeira linha.
Entre em contato com nossos consultores diretamente para os seus requisitos de recrutamento de especialistas. Para candidatos à procura de oportunidades de emprego e que necessitam de aconselhamento de carreira informado, a Gulf Connexions fornece atualizações sobre as principais posições disponíveis em toda a região.
Com sede no Bahrein, no coração do distrito central de negócios, a Gulf Connexions mantém escritórios em Abu Dhabi, Bahrein, Dubai, Hong Kong, Kuwait, Catar, Arábia Saudita e Cingapura, totalmente equipados com tecnologias de banco de dados de última geração. A Gulf Connexions tem um rigoroso processo de triagem para todos os possíveis candidatos com instalações de entrevistas disponíveis em toda a região.
A Gulf Connexions possui o banco de dados mais extenso de candidatos bancários experientes e qualificados disponíveis para implantação regional. A Gulf Connexions trabalha em estreita colaboração com as organizações blue chip líderes da região, proporcionando aos candidatos excelente desenvolvimento na carreira e oportunidades de emprego incomparáveis.

Sistema de finanças comerciais Silverlake
localizado em Toronto, Canadá.
Testemunhos
& # 34 Nós escolhemos a @GlobalTrade por sua notável flexibilidade e facilidade de uso. Apesar da complexidade desta transação e da multiplicidade de bancos envolvidos, conseguimos melhorar consideravelmente a transparência e a eficiência de nossas atividades de L / G.
Sua fonte de informação.
em Cartas de Crédito & amp; Garantias Bancárias.
A GlobalTrade Corporation (GTC) é uma empresa de design, desenvolvimento e implementação de software. Estabeleceu a reputação de fornecedora líder de soluções inovadoras de financiamento comercial em vários bancos para corporações e instituições financeiras. A plataforma de tecnologia da GTC @ GlobalTrade ™ é usada por empresas globais como a Airbus, Daimler e Nokia para melhorar a eficiência, conformidade, transparência e reduzir riscos. leia mais em є.
Experiência de Hannover Re com o GTC.
Gerhard Lubitz, Gerente Geral de Gestão de Garantias / Finanças Corporativas, Hannover Re fala sobre a experiência na implementação do Sistema de Emissão de Garantia da @GlobalTrade e as próximas etapas com o GTC.
Airbus se conecta a 22 bancos.
A Airbus usa o sistema de emissão de LC / Garantia do @GlobalTrade Standby para ganhar transparência, reduzir o risco operacional e melhorar a eficiência em suas 30 divisões e 22 bancos. O sistema fornece um processo de aprovação estruturado com base em níveis de autorização configurados pelo usuário. Tesouraria é capaz de oferecer às unidades de negócios a flexibilidade da aplicação eletrônica enquanto controla a seleção dos bancos emissores. Leia mais em є.
Falando Sibos - Sibos TV - quinta-feira 15 de outubro.
Jacob Katsman, CEO da GTC, senta-se com Nadine Dereza e Steven Chia, da SibosTV, na Conferência SIBOS 2015 em Marina Bay Sands, Singapura, 15 de outubro de 2015. Jacob fala sobre os principais desafios das finanças comerciais enfrentadas pelos tesoureiros corporativos, a adoção e os benefícios da MT798 mensagens, bem como as principais inovações do setor, como ser o primeiro no mundo a integrar o SWIFT Lite2.

Otimize a experiência do cliente e melhore a agilidade nos negócios por meio da inovação.
As soluções da Silverlake Symmetri fornecem aos bancos uma gama de softwares bancários que lhes permitem abordar seus principais requisitos de banco, gerenciamento de clientes, banco on-line, banco móvel e gerenciamento de cartões.
Bancos ao redor do mundo estão usando as soluções corporativas de componentes da suíte para ajudar a direcionar o atendimento ao cliente, a retenção e as principais estratégias operacionais, melhorando a visibilidade dos relacionamentos com os clientes e aumentando as eficiências de frente para o back office. A flexibilidade e a amplitude funcional dessas soluções ajudam os bancos a otimizar a experiência do cliente, melhorar a eficiência operacional e se sobressair por meio da inovação, garantindo que os bancos impulsionem a lucratividade e mantenham a conformidade.
Silverlake Symmetri Core Banking Symmetri Silverlake Symmetri Sylmetri Concierge Silverlake Symmetri Sylmetri Symmetri Symmetri Symmetri SilverConnect Silverlake Symmetri SilverCollect Symmetri Sylmetri Core Banking Silverlake Symmetri Exposure Manager Silverlake Symmetri Card Management Solution Suite.
Silverlake Symmetri Core Banking.
A solução Silverlake Symmetri Core Banking é um sistema bancário universal que fornece cobertura abrangente de instrumentos e produtos para depósitos de varejo e empréstimos por meio de sua fábrica de produtos flexíveis.
Além disso, o Silverlake Symmetri Core Banking ajuda os bancos a redefinirem mais prontamente o core banking para ajudar a gerenciar o crescimento.
A Silverlake Symmetri oferece modelos múltiplos e flexíveis de contratação de preços e contratação, permitindo assim que um amplo espectro de Instituições Financeiras (IFs) e bancos, ou seja, de nível 1 a nível 3, economizem no custo total de propriedade.
A solução Silverlake Symmetri Core Banking oferece os seguintes recursos de banco de varejo:
Gestão de garantias Empréstimos para consumidores e empresas Gestão de clientes Depósitos Pagamentos domésticos e internacionais Razão geral Gestão de limites.
O Silverlake Symmetri também ajuda os bancos a melhorar a experiência do cliente e otimizar o relacionamento com os clientes por meio de:
Silverlake Symmetri Gestão de cartões Silverlake Symmetri Concierge Gestão de ATM / POS Atendimento ao cliente Mobile banking Banking online Banca de tablets.
Conjunto de Soluções de Gerenciamento de Clientes Silverlake Symmetri.
O Silverlake Symmetri Customer Management é um conjunto de soluções bancárias pessoais que ajudam os bancos a resolver a dicotomia entre atender às demandas dos clientes por uma experiência aprimorada com sua própria necessidade de otimizar esses relacionamentos para obter maior rentabilidade ajustada ao risco.
O Silverlake Symmetri Customer Management ajuda você a criar relacionamentos mais lucrativos com os clientes, equilibrando as crescentes demandas do cliente por uma experiência conveniente, individualizada e com valor agregado, com seu desejo de níveis mais altos de geração de vendas e interações otimizadas. Você pode responder rapidamente às mudanças nas condições de negócios, regulamentações de mercado e evolução das necessidades dos clientes. O Silverlake Symmetri Customer Management utiliza o gerenciamento de processos de negócios (BPM) e o monitoramento de atividades de negócios (BAM) para ajudá-lo a estabelecer padrões, automatizar tarefas e processos e distribuir o trabalho em todos os canais de negócios.
Silverlake Symmetri Concierge.
A solução Silverlake Symmetri Concierge ajuda a remover a barreira física tradicional do contador de caixa para fornecer um serviço mais personalizado e aprofundar o relacionamento com o cliente. Com o Silverlake Symmetri Concierge, os bancos podem utilizar dispositivos tablet para fornecer à equipe acesso em tempo real ao sistema de processamento de transações do banco, ajudando-os a servir melhor e se envolver com os clientes quando estão fora do balcão.
Implantado em iPads e tablets, o Silverlake Symmetri Concierge é uma solução bancária online multimodo. Você pode alternar de forma flexível entre os modos, dependendo de quem está usando o tablet:
Modo de cliente - Este modo integra-se com o Silverlake Symmetri MyMoney, uma plataforma bancária on-line e móvel. Modo de informações - use o dispositivo como um produto interativo e catálogo de informações que pode ser integrado às suas campanhas de marketing. Modo de equipe - atende a uma série de solicitações financeiras e não financeiras, incluindo conselhos sobre novos produtos, solicitações pendentes e compromissos. O aplicativo tablet solicita automaticamente à equipe que realize diariamente "exercícios matutinos" para melhorar o conhecimento de seus produtos e garantir que eles estejam atualizados com as últimas ofertas e promoções relevantes.
Silverlake Symmetri CustomerConnect.
O Silverlake Symmetri CustomerConnect fornece aos bancos uma solução centralizada e integrada para gerenciamento de relacionamento com o cliente (CRM) e serviços bancários bancários. Permite que os bancos de varejo criem relacionamentos mais lucrativos e orientem as interações com os clientes para melhorar a geração de vendas. A solução fornece uma proposta completa de atendimento ao cliente e à conta para bancos de varejo, que aumenta a eficácia da equipe, monitora e otimiza o desempenho operacional e melhora a conformidade e o controle por meio de sistemas orientados a processos.
O Silverlake Symmetri CustomerConnect ajuda os bancos a elevar seus padrões de serviço em vários canais e a criar relacionamentos mais lucrativos com os clientes ao:
Melhorar a experiência do cliente - garantindo consistência entre canais, colocando o cliente no centro de todos os processos e permitindo que os clientes desfrutem de um serviço pessoal, eficiente e seguro. Gerando vendas e crescimento - proporcionando uma visão holística de 360 ​​graus de cada cliente que capacita a equipe a fazer as recomendações de produtos adequadas, garantindo processos de vendas tranquilos.
O conjunto de soluções consiste nos dois componentes a seguir:
A plataforma de atendimento ao cliente da Silverlake Symmetri ajuda os bancos a oferecer uma experiência bancária superior. Ele pode ajudá-lo a recuperar a confiança dos clientes e estabelecer uma reputação para os melhores padrões de serviço da categoria. Fornecer à equipe uma visão única e precisa de 360 ​​graus dos relacionamentos com o cliente aumentará a confiança dos clientes de que eles estão lidando com profissionais capacitados, confiáveis ​​e confiáveis. A Silverlake Symmetri Branch Teller Platform é uma solução de agência que ajuda os caixas bancários a atender melhor os clientes e realizar transações de caixa e sem dinheiro em balcão com rapidez e eficiência. Ele também fornece recursos de gerenciamento de caixa e caixa para o ramo.
Silverlake Symmetri MyMoney.
O Silverlake Symmetri MyMoney é uma plataforma de solução de Internet banking sempre ligada, sempre conectada, sempre com você, que ajuda os bancos a fornecer serviços bancários aos clientes via web, celular ou tablet. Ele ajuda os bancos a se adaptarem a uma nova geração de comportamento do consumidor e a melhorar a experiência total do cliente, fornecendo ferramentas de planejamento financeiro pessoal (PFM), integração imediata com plataformas de mídia social e recursos de gerenciamento de processos de negócios (BPM) que atravessam canais .
Silverlake Symmetri MyMoney ajuda você a:
Aproveite a mobilidade crescente - forneça um serviço aos seus clientes que esteja sempre com eles Adapte-se a uma nova geração de comportamento do consumidor - use as ferramentas do Silverlake Symmetri MyMoney e integre-se às plataformas de mídia social para criar uma experiência personalizada e valiosa para seus clientes experiência - forneça uma experiência de usuário amigável ao usuário por meio de uma interface de usuário intuitiva e personalizável, aproveitando o mecanismo de BPM para implementar processos mais eficientes que percorrem os canais e, assim, aprimorar o atendimento ao cliente.
Silverlake Symmetri Islamic Core Banking.
A força motriz por trás do sistema bancário islâmico é o aumento do acesso a fundos e serviços convenientes oferecidos por instituições financeiras islâmicas que tradicionalmente eram vistas como prestadas por instituições financeiras convencionais. Portanto, os bancos islâmicos precisam garantir que estão atendendo aos padrões e expectativas da nova geração em rápida evolução. dos consumidores. Nesse contexto, os bancos islâmicos e convencionais precisam se diferenciar para se manterem competitivos e garantirem lucratividade e crescimento.
A solução Silverlake Symmetri Islamic Core Banking oferece uma plataforma básica de serviços bancários que suporta produtos abrangentes baseados em contratos de conformidade Sharia'h para as necessidades de investimento e financiamento dos clientes de varejo.
Silverlake Symmetri Exposure Manager.
O Silverlake Symmetri Exposure Manager oferece aos bancos uma solução abrangente e em tempo real para o gerenciamento de garantias e limites em toda a empresa. O conjunto de soluções pode ser integrado aos sistemas de core banking, trade finance e tesouraria existentes para avaliação imediata dos ativos colaterais e monitoramento contínuo dos limites de crédito internos e externos em produtos e estruturas complexas da empresa.
Cobrindo uma ampla gama de classes de ativos e métodos de avaliação, e oferecendo recursos superiores de geração de relatórios, o Silverlake Symmetri Exposure Manager oferece uma visão holística e centralizada da exposição ao risco. Ele permite que os bancos atendam aos atuais desafios regulatórios e de mercado, ajudando-os a:
Gerencie garantias e ativos ponderados pelo risco (RWAs) de forma mais eficaz e mitigue o risco de crédito de acordo com a regulamentação. Controle o risco de exposição.
Use vários métodos de avaliação de ativos e um sistema de gerenciamento de limites em tempo real, multi-moeda e multi-hierarquia em todas as linhas de negócios. Aumentar a eficiência operacional.
Centralize a administração de ativos e o gerenciamento de penhor, simule a avaliação colateral e crie alertas automatizados e processos de aprovação para o gerenciamento de limites.
A suíte de soluções Silverlake Symmetri Exposure Manager consiste dos seguintes componentes:
O Silverlake Symmetri Collateral Management fornece um sistema abrangente de gerenciamento de garantias em tempo real, com recursos para administração centralizada de ativos e gerenciamento de garantias, múltiplos métodos de avaliação de ativos e captura de dados em todas as classes de ativos. Para insights em nível de gerenciamento em tempo real sobre a exposição ao risco, a solução se integrará e aceitará dados colaterais de todos os sistemas bancários, incluindo serviços bancários centrais, financiamento de operações comerciais e originação de empréstimos. O Silverlake Symmetri Limits Management fornece um sistema de gerenciamento de limites em toda a empresa, em tempo real, com várias moedas e com várias hierarquias. Por meio da solução, os bancos podem monitorar os limites para clientes e linhas de negócios internos, definir alertas automatizados para diferentes limites e configurar seus próprios processos de aprovação de limites.
Conjunto de Soluções de Gerenciamento de Cartões Silverlake Symmetri.
Com os pagamentos por cartão continuando a crescer globalmente em ritmo acelerado, os pagamentos e as transações tornaram-se uma segunda natureza para os consumidores. Como resultado, o mercado global de cartões está agora crescendo mais rápido do que nunca, apresentando às instituições financeiras uma gama de oportunidades e desafios.
Existem 4 principais tendências de mercado que impulsionam o gerenciamento de cartões:
Atraia e retenha os clientes exigentes de hoje Aumente a participação de mercado e reduza o tempo de colocação no mercado Aumente a lucratividade Evite fraudes.
Silverlake Symmetri pode ajudar.
O pacote de soluções Silverlake Symmetri Card Management inclui cartão universal, gerenciamento de caixas eletrônicos e sistemas seguros 3D, projetados para ajudar os bancos emissores de cartões e emissores de cartões a executar operações eficientes, flexíveis e seguras. Com o nosso conjunto de soluções, os bancos podem atender às demandas dos clientes por novos serviços e aumentar a participação de mercado mais rapidamente, ao mesmo tempo em que melhoram a venda cruzada e o aumento de vendas para gerar fidelidade e lucratividade. O conjunto de soluções também permite que os bancos garantam a conformidade regulatória com facilidade e reduzam a fraude e o risco.
O pacote de soluções inclui os seguintes componentes:
O Silverlake Symmetri OmniCard é um sistema de gerenciamento multi-card 24/7 que também é um sistema de gerenciamento de cartões e comerciantes altamente automatizado e controlado por parâmetros. Fornecendo altos níveis de flexibilidade em termos de estrutura de aplicativos, definição de produtos e preços, a arquitetura técnica escalonável da solução oferece suporte a estratégias de negócios de cartões e oferece um design superior centrado no cliente. Ele é habilitado para fluxo de trabalho e, com sua ferramenta de gerenciamento de caso, oferece fácil acesso para uma resolução suave, eficiente e rápida do gerenciamento de operações. O Silverlake Symmetri ATM Manager é uma solução abrangente de gerenciamento de rede ATM que permite que os bancos forneçam serviços de rede 24/7 ATM, além de lançar novos produtos e serviços rapidamente para suportar campanhas de marketing. A solução também permite que os clientes do banco realizem uma ampla gama de transações através do ATM, indo além dos requisitos fundamentais. Silverlake Symmetri 3D Protect facilitates a bank to leverage on the growing volume of online transactions on the Internet by providing an extra level of protection for both cardholders and merchants. The merchant will benefit from a payment guarantee, regardless of the status of the issuer and the issuing bank can protect their cardholders from fraud and chargeback rights. A cost-effective and best of breed payment authentication solution for the e-commerce issuer and acquirer payment processing business.
The global cards market is now growing faster than ever, presenting financial institutions with a range of opportunities and challenges.
It is vital that banks have the operational capabilities to launch new card products as quickly as possible, improve customer service to increase loyalty and cross-sales, and maximize profitability.
Islamic banks are faced with a persistent demand from their customers to produce card-based financing options, payment convenience, and the ability to pay for purchases in accordance with the Sharia’h.

Silverlake trade finance system

The Global Leader In Technology Investing.
Silver Lake Global Team.
Joerg Adams joined Silver Lake in 2006 and is a Director. Previously, he worked in the Natural Resources Investment Banking Group at Goldman, Sachs & Co. Prior to Goldman, Sachs & Co., he worked in the Fixed Income Investment Management Division at J. P. Morgan. Previously he was a director of IPC Systems, Inc. Mr. Adams graduated from Indiana University with a B. Sc. in Finance and holds a degree in Business Administration from the European School of Business in Reutlingen, Germany.
Todd Arfman joined Silver Lake in 2015 and is a Senior Associate. Previously, he worked in the Media and Communications Investment Banking Group at Morgan Stanley & Co. in New York. Mr. Arfman graduated summa cum laude from the University of Pennsylvania where he received a B. A.S. from the School of Engineering and Applied Science in Financial Analysis and Managerial Science, and was elected to Eta Kappa Nu.
Jason Babcoke joined Silver Lake in 2011 and is a Principal focused on the firm's middle market strategy, Silver Lake Sumeru. He has significant experience in technology-focused investing and operations. Prior to joining Silver Lake, Mr. Babcoke worked at Symphony Technology Group, investing in mid-market software and technology-enabled service companies across multiple sectors. Previously, Mr. Babcoke was a Sr. Manager at Applied Biosystems responsible for strategic product development, and Director of Engineering for Angstron Systems, a venture backed company acquired by Novellus. Earlier in his career, Mr. Babcoke ran technology development projects at Applied Materials and led evaluation of investment opportunities for the Spark Group, a technology-focused investment group founded by professors from UC Berkeley. He holds an M. B.A. with high distinction (Baker Scholar) from Harvard Business School, a B. S. in Engineering from UC Berkeley, and a Masters from Stanford in Management Science and Engineering. He also holds four issued patents.
Mike Bingle joined Silver Lake in 2000 and is a Managing Partner and Managing Director. Prior to joining Silver Lake, Mike was a principal at Apollo Management, L. P., then a large-scale, generalist private equity firm. Prior to Apollo, he worked in the Investment Banking Division of Goldman, Sachs & Co. Mike serves on the board of directors of Ancestry LLC, Fanatics, Inc., Gartner, Inc., Social Finance, Inc. (SoFi), and SolarWinds, Inc. He also serves on the Board of Visitors of Duke University's School of Engineering, as a trustee of Brunswick School, and as a member of the Council on Foreign Relations. Previously, Mike was a director of Ameritrade Holding Corp., Datek Online Holdings, Inc., Gerson Lehrman Group, Inc., Interactive Data Corporation, IPC Systems, Inc., Instinet, Inc., Mercury Payment Systems, and Virtu Financial, LLC. Mike received a B. S.E. in Biomedical Engineering from Duke University.
Katie Boolukos joined Silver Lake in 2016 as Senior Counsel. Prior to joining Silver Lake, Ms. Boolukos was a Corporate Associate for several years at the law firm of Latham & Watkins LLP in its Menlo Park office, where she focused on private and public company representation. Ms. Boolukos holds a B. A. from the University of Vermont and a J. D. from Cornell Law School.
John Brennan joined Silver Lake in 2008 and is a Managing Director focused on the firm's middle market strategy, Silver Lake Sumeru. He has significant experience as a senior executive in technology companies and in strategy consulting. Prior to joining Silver Lake Sumeru, Mr. Brennan was at Adobe Systems where he most recently led the company's Platform Software business unit. In addition, Mr. Brennan directed the activities of Adobe's Creative Professional business unit in an operating capacity in 2005. Prior to Adobe Systems, Mr. Brennan was with Hewlett-Packard Company, where as Senior Vice President of SMB segment operations, he was responsible for the sales and marketing of the portfolio of products targeted at the SMB segment. Mr. Brennan also spent 8 years working for Accenture Strategic Services where he was a Principal and Associate Partner of Electronics and High-Tech Practice. Mr. Brennan is a director on the boards of AVI-SPL and Opera Solutions. He holds degrees from Yale University and the University of California, Berkeley.
Katherine Brody joined Silver Lake in 2014 as Senior Counsel. Prior to joining Silver Lake, Ms. Brody was a corporate associate for six years at the law firm Skadden, Arps, Slate, Meagher & Flom LLP in its London office, where she focused on cross-border mergers and acquisitions and other corporate transactions. Ms. Brody holds a B. S. from Tulane University and a J. D. from Georgetown University Law Center.
Mario Campea joined Silver Lake in 2016 as an Associate. Previously, he worked as a generalist in the Investment Banking Division of Goldman, Sachs & Co. in Los Angeles. Mr. Campea graduated with distinction from the Richard Ivey School of Business of the University of Western Ontario with a B. A. in Honors Business Administration.
Kevin Cheng joined Silver Lake in 2014 as an Associate focused on the firm's middle market strategy, Silver Lake Sumeru. Previously, he worked in the Technology, Media and Telecom Investment Banking Group at J. P. Morgan in San Francisco. Mr. Cheng graduated magna cum laude from Princeton University with a B. S.E. in Mechanical and Aerospace Engineering.
Jeffrey Cobourn joined Silver Lake in 2015 and is a Senior Associate at Silver Lake Kraftwerk. Previously, he worked at Credit Suisse in the Canada Investment Banking Division. Mr. Cobourn graduated from the University of Western Ontario with a B. A. in Business Administration from the Richard Ivey School of Business.
Thomas Conneely joined Silver Lake in 2012 and is Vice President of Operations at Silver Lake Waterman. He is an industry veteran with over 20 years of fund operations experience. Mr. Conneely is well versed in all operational elements of the private technology debt business. Prior to Silver Lake, Mr. Conneely spent over 16 years at Lighthouse Capital Partners with responsibility for contract management, process infrastructure, compliance, and risk management for over $1.6 billion in invested capital. Prior to Lighthouse, Mr. Conneely held operational and management roles at GE Capital, Ally Capital, and Unicom Computer. Mr. Conneely received a B. A. from the University of California at Santa Barbara.
Brian Crews joined Silver Lake in 2011 and is a Managing Director at Silver Lake Waterman. Mr. Crews has substantial experience structuring and underwriting technology debt investments. Prior to Silver Lake, Mr. Crews was a Principal at Lighthouse Capital Partners, where he worked directly on more than $300 million of new investments. Mr. Crews holds a B. S. from Washington & Lee University.
Jamie Cruickshank joined Silver Lake in 2016 as an Analyst. Mr. Cruickshank graduated with distinction from the Richard Ivey School of Business of the University of Western Ontario with a B. A. in Honors Business Administration.
Jim Davidson is one of the original founding partners of Silver Lake, which he co-founded in 1999. He is currently a Managing Partner and Managing Director of Silver Lake, and serves as Chairman of the Managing Partners Committee and on the Investment Committees of several Silver Lake funds. Mr. Davidson has been an active advisor to and investor in the technology industries for more than 30 years. Prior to Silver Lake, Mr. Davidson was a Managing Director at Hambrecht & Quist, a technology-focused investment bank and venture capital firm (now part of J. P. Morgan Chase & Co., "H&Q"). Mr. Davidson managed several businesses at H&Q, including the Technology Investment Banking business and the Mergers and Acquisitions business. Prior to H&Q, he was a corporate securities attorney for Pillsbury, Madison & Sutro. Mr. Davidson is an active "angel investor" and advisor to several private companies, primarily through Paxion, a multi-family office he formed with other successful investors and operating executives. Mr. Davidson also serves on the boards of a number of non-profit organizations including the University of California, Berkeley Center for Entrepreneurship and Technology, and the Basketball Hall of Fame. Mr. Davidson holds a B. S. from the University of Nebraska and a J. D. from the University of Michigan.
Sebastian Duesterhoeft joined Silver Lake in 2013 and is a Principal at Silver Lake Kraftwerk. Previously he worked at Morgan Stanley in the Mergers & Acquisitions team in London as well as in the Technology Banking team in Menlo Park. Mr. Duesterhoeft graduated from University of Mannheim with a diploma in Business Administration.
Tristan Dunn joined Silver Lake in 2016 as an Associate. Previously, he worked at McKinsey & Company as a Business Analyst in London. Mr. Dunn graduated from the University of Cambridge, where he received a B. A. in Economics with first-class honors and an MPhil in Economics.
Egon Durban is a Managing Partner and Managing Director of Silver Lake, which he joined in 1999 as a founding principal. He is based in the firm's Menlo Park office and has previously served in the New York office as well as the London office, which he launched and managed from 2005 to 2010. He serves on the board of directors of Dell Technologies, Endeavor, Motorola Solutions, Pivotal Software, SecureWorks, UFC, and VMware. Previously, he served on the board of Skype, and was Chairman of its operating committee, served on the supervisory board and operating committee of NXP B. V., and served on the boards of Intelsat and MultiPlan. Mr. Durban currently serves on the board of Tipping Point, a poverty-fighting organization that identifies and funds leading non-profit programs in the Bay Area to assist individuals and families in need. Prior to Silver Lake, Mr. Durban worked in Morgan Stanley's Investment Banking Division. He graduated from Georgetown University with a B. S. in Finance.
Jonathan Durham joined Silver Lake in 2005 and is a Director, based in the firm's New York office. Mr. Durham focuses on large-scale technology and tech-enabled investments in areas encompassing financial technology, transaction processing, information exchange and market making, and energy sector software. Previously he was based in the firm's London office evaluating investment opportunities in Europe and the Middle East. Mr. Durham is currently a director of Quorum Business Solutions, Inc. and previously served on the board of the Gerson Lehrman Group, Inc. Mr. Durham is a member of the 2015-2016 class of David Rockefeller Fellows, a program designed to enable new generations of private sector leaders to deepen their understanding of the public needs of New York City and to take an active role in shaping its future. Mr. Durham is a graduate of Harvard College where he received an A. B in History, a citation in Spanish language and was a member of the two-time national championship varsity heavyweight crew team.
Stephen Evans joined Silver Lake in 2008 and is a Managing Director based in the Menlo Park office. Previously he worked in the London office. Mr. Evans serves on the board of Ancestry, WME | IMG and Zuffa (otherwise known as UFC). He is a member of the audit committee of Zuffa. He also previously served on the board of Serena Software, Inc. Prior to joining Silver Lake, Mr. Evans was a Principal at Cognetas, a pan-European private equity firm, where he focused on transactions across business and information services. Previously, Mr. Evans spent five years at Bain & Company, based both in Europe and the U. S., including two years in Bain's private equity group. He is a member of the executive board of the EB Research Foundation, which is dedicated to finding a cure for Epidermolysis Bullosa, a rare children's disease. Mr. Evans holds an M. A and an M. Phil from Cambridge University, and an M. B.A. from Harvard Business School.
Martin Fichtner re-joined Silver Lake in 2010 and is a Managing Director of Silver Lake Kraftwerk. He serves on the board of directors of Eka Software Solutions, FATHOM and Quorum Business Solutions. Mr. Fichtner has more than a decade of private equity experience in technology-related sectors. Previously, Mr. Fichtner was at Elevation Partners and invested in technology-enabled businesses in media, entertainment, and consumer-related industries. Mr. Fichtner began his investing career at Silver Lake focused on investments in information technology. Prior to Silver Lake, Mr. Fichtner worked as an investment banker in the Technology Group at Goldman, Sachs & Co. Mr. Fichtner holds a B. S. in Industrial Engineering and an M. S. in Engineering Economic Systems and Operations Research from Stanford University.
Isaac Freedman joined Silver Lake in 2016 as an Associate. Previously, he worked as an investment banker at Goldman, Sachs & Co. in New York, where he focused on leveraged finance transactions in the healthcare sector. Mr. Freedman graduated magna cum laude from Georgetown University, where he received a B. A. in Government.
Jonathan Galore joined Silver Lake in 2015 and is an Operating Partner. Prior to Silver Lake, he held a number of senior executive roles, most recently as Chief Technology Officer at Wonga Group, a digital finance company where he reorganized the technology division, developing its capabilities to support a portfolio of products and global markets and provide service to millions of consumers worldwide. Prior to this role, Mr. Galore was Vice President of International Operations at Wonga Group where he developed and implemented the company’s global expansion plans, including launching its businesses in South Africa, Canada, Poland and Spain.
Mark Gillett is a Managing Director and Head of Value Creation. He originally joined Silver Lake in 2009 to lead the value creation efforts of Silver Lake in Europe. He rejoined the firm in his current role in 2013 following a period serving as Chief Development and Chief Operating Officer of Skype Global S.à.r. l, a former portfolio company, and as a Corporate Vice President of Microsoft. At Skype and then at Microsoft, Gillett drove acceleration of Skype's growth strategy and led its integration following Microsoft's acquisition of the business. Mr Gillett also oversaw the broader growth of Microsoft's enterprise and consumer communications, cloud, software and services portfolio.
Mike Gleeson joined Silver Lake in 2016 as an Associate on the Value Creation team. Previously, he worked at McKinsey & Company serving consumer and technology clients. Mr. Gleeson graduated cum laude from Northwestern University with a B. S. in Chemical Engineering.
Jon Goldberg joined Silver Lake in 2008 and is Senior Vice President and Controller. Prior to Silver Lake, Mr. Goldberg was a Vice President at JPMorgan where he served in successive roles as the Controller for the Prime Brokerage and Structured Credit businesses upon completion of the JPMorgan Chase Finance Associate Leadership Program. Mr. Goldberg also worked as a media and telecom investment banker at Salomon Brothers/Citigroup, focusing on mergers and acquisitions and financing transactions. Mr. Goldberg graduated from the University of California, Berkeley with a B. S. in Business, and also received an M. B.A. from the Kellogg School of Management at Northwestern University.
Gordon M. Goldstein joined Silver Lake in 2010. He is a Managing Director with responsibility for global external affairs, including domestic and international government relations, public policy, strategic communications and media relations for Silver Lake as well as key public affairs issues and initiatives for the firm’s portfolio companies. Dr. Goldstein represented Silver Lake as a member of the United States delegation to the World Conference on International Telecommunications convened in 2012 in the United Arab Emirates and also served on the American delegation to the United Nations International Telecommunication Union Plenipotentiary Conference in South Korea in 2014. Dr. Goldstein currently serves on the Executive Committee and Board of Directors of the Private Equity Growth Capital Council, an industry trade group based in Washington, D. C.
Dr. Goldstein is a former Managing Director at Clark & Weinstock, a government relations, corporate communications, and strategy consulting firm and formerly served as a consultant to the Albright Stonebridge Group, a strategy advisory firm in Washington, D. C. He is a former Senior Adviser to the Strategic Planning Unit of the Executive Office of the United Nations Secretary General and previously served as Co-Director of the Council on Foreign Relations Project on the Information Revolution and as Co-Director of the Brookings Institution Project on Sovereign Wealth Funds and Global Public Investors. Dr. Goldstein is a former Wayland Fellow and visiting lecturer at the Watson Institute for International Studies at Brown University and was a visiting lecturer at the U. S. Defense Intelligence Agency. He is the author of Lessons In Disaster: McGeorge Bundy and the Path to War in Vietnam , a study of national security strategy and White House decision-making which was a Foreign Affairs bestseller published by Times Books.
Dr. Goldstein has appeared on the ABC, CNN, MSNBC, and BBC television networks and his articles, op-eds and book review essays have appeared in the New York Times , Wall Street Journal , Washington Post , Financial Times , The Atlantic , Newsweek , Politico , Foreign Policy and the Spanish language weekly El Pais , for which he is a contributing commentator on the global technology industry, the Internet and Cybersecurity. Dr. Goldstein is a graduate of Phillips Academy, Andover and Columbia University, where he was an International Fellow and was awarded a B. A. and M. I.A. through the combined degree program of Columbia College and the School of International and Public Affairs as well as the M. Phil and Ph. D degrees in political science and international relations. He continues his affiliation with the university as a non-resident Fellow of the Roger Hertog Program on Law and National Security at the Columbia Law School and as a member of the Advisory Council to the Internet Governance and Cybersecurity Initiative at the School of International and Public Affairs.
Adam Grosser joined Silver Lake in 2011 and is the Group Head and Managing Director of Silver Lake Kraftwerk. He currently serves on the boards of Blue Danube Systems, Carbon, Friedola Tech, HYLA Mobile and Tintri. Mr. Grosser also previously served on the boards of Arroyo, EnerNoc, Conviva, Control4, GridIron Peribit, Sentient Energy, SiBeam, Silver Spring Networks, Transmedics , and the board of the National Venture Capital Association. He has more than 30 years of experience as an investor and operator in a broad array of technology companies. Prior to Silver Lake, Mr. Grosser was a General Partner at Foundation Capital where he helped to establish the firm’s technology investment practice. He has served as a Director of Calix Networks Inc. since May 2009, including through its public offering in 2010. He has been a lecturer at the UCLA School of Film and Television, a contributor to National Public Radio's Marketplace, and for the past three years a lecturer at Stanford University. Mr. Grosser holds B. A., M. S., and M. B.A. degrees from Stanford University.
Mark Haller joined Silver Lake in 2012 as an Associate focused on the firm’s middle market strategy, Silver Lake Sumeru. Previously, he worked in the Industrials Investment Banking Group at Goldman, Sachs & Co. Mr. Haller graduated with honors from the University of Illinois with a Master of Accounting Science, a B. S. in Finance and a B. S. in Accountancy.
Jordan Halpern-Leistner is a Principal at Silver Lake, which he originally joined in 2010 as an analyst and rejoined in 2016 after graduating from business school. He is based in the firm's New York office and previously worked in the Menlo Park office. Mr. Halpern-Leistner graduated summa cum laude from the University of Pennsylvania where he received a B. S. in Economics from the Wharton School and a B. A. in Political Science from the College of Arts and Sciences. He also holds an M. B.A. with distinction from Harvard Business School.
Ken Hao joined Silver Lake in 2000 and is a Managing Partner and Managing Director. Mr. Hao currently serves as a director on the boards of portfolio companies Broadcom (formerly Avago), SMART Modular, SolarWinds and Symantec. From 2008-2011, he led the establishment of the firm's offices in China and Japan and led Silver Lake's investments in Alibaba Group. Previously, he served as a director of Smart Storage Systems (acquired by SanDisk Corporation), NetScout Systems. (Nasdaq: NTCT), UGS Corp. (acquired by Siemens AG), Network General Corporation (acquired by NetScout), and Certance Holdings (a division of Seagate acquired by Quantum). Prior to joining Silver Lake, Mr. Hao was with Hambrecht & Quist (now part of JP Morgan) from 1990-1999, where he served as a Managing Director. Outside of Silver Lake, Mr. Hao also serves on the Executive Council for UCSF Health. Mr. Hao graduated from Harvard College with an A. B. em Economia.
Hollie Moore Haynes is a Managing Director. She joined Silver Lake in 1999 and is focused on the firm's middle market strategy, Silver Lake Sumeru, where she has been a member of the Investment Committee since its founding. She serves on the board of directors of BlackLine Systems, Medseek, and Opera Solutions, and is a board observer for Talend. Previously, she served on the board of directors of i2. Prior to Silver Lake, she worked in private equity at Hellman & Friedman and in investment banking at Morgan Stanley & Co. She graduated from Harvard University with an A. B. in Economics and received an M. B.A. from the Stanford University Graduate School of Business.
Dan Hoevel joined Silver Lake in 2013 and is a Vice President of Fundraising and Investor Relations. Previously, he worked in the Equity Capital Markets Group at Lazard, with a focus on fundraising transactions in the Technology sector. Mr. Hoevel graduated with honors from Kalamazoo College with a B. A. in Economics and completed the General Course at the London School of Economics.
Robbie Horwitz joined Silver Lake in 2014 and is a Senior Associate. Mr. Horwitz graduated summa cum laude from The Wharton School of the University of Pennsylvania, where he received a B. S. in Economics with a concentration in Finance, and was elected to The International Honor Society Beta Gamma Sigma. He also received a minor in Computer Science from the University of Pennsylvania’s School of Engineering and Applied Science.
Katrina Jaber joined Silver Lake in 2015 and is an Associate at Silver Lake Waterman. Previously, she worked in the Financial Advisory group at Deloitte, where she provided consulting and valuation services related to mergers and acquisitions, reporting, and strategic planning. Ms. Jaber graduated cum laude from Santa Clara University with a B. S. in Finance and Economics and is a CFA charterholder.
Angela Jiang joined Silver Lake in 2004 and is a Senior Vice President of Finance. Ms. Jiang has over 15 years of experience in the financial aspects of the high-tech and venture capital industries. Prior to Silver Lake, Ms. Jiang was a financial consultant for companies in the software industry. Ms. Jiang began her career at PricewaterhouseCoopers where she progressed to Audit Manager and managed many public and private software clients as well as venture capital clients. Ms. Jiang holds a Bachelor’s degree in Economics from Fudan University, China and received an M. P.A. from West Virginia University Graduate School of Business. Ms. Jiang is a Certified Public Accountant and a member of American Institute of Certified Public Accountants.
Caimin Jones joined Silver Lake in 2011 and is an Operating Executive. He recently served as interim chief technology officer for Global Blue. He has over 18 years of experience in both operational and advisory roles, with extensive cross-European experience in multiple sectors.
Prior to Silver Lake, Mr. Jones was a Director in Alvarez & Marsal's Private Equity Performance Improvement Group in Europe, where he worked with a range of private equity sponsored businesses, typically related to operational turnarounds and carve outs, and managed the transitional services for Lehman Brothers Holdings in Europe. Prior to Alvarez & Marsal, Mr. Jones worked for Marakon Associates, a boutique strategy consulting firm, where he worked on large scale, growth oriented projects in the financial services and pharmaceutical industries.
Mr. Jones started his career as a software engineer developing short messaging systems for mobile networks and subsequently managed large-scale energy infrastructure projects at Siemens AG. Mr. Jones holds a B. Eng. in Electronic Engineering from the University of Limerick, Ireland, an M. B.A from IMD Business School in Switzerland and an L. L.B from the Open University in the U. K.
Yolande Jun joined Silver Lake in 2000 and is the Director - Finance. Prior to joining Silver Lake, Ms Jun was a manager at PricewaterhouseCoopers, where she directed the finance function for the San Jose practice. At PwC, Ms. Jun also had many years of accounting experience in the assurance practice, as well as consulting experience in the business advisory services group. Ms. Jun holds a Bachelor of Commerce degree from Rhodes University, South Africa and a post graduate Higher Diploma in Accounting from the University of the Witwatersrand, South Africa. Ms. Jun is a Chartered Accountant.
Adam Karol joined Silver Lake in 2009 and is a Director based in the firm’s New York office. Mr. Karol serves on the board of A Place for Mom, Inc. Prior to joining Silver Lake, Mr. Karol worked at Silver Point Capital, L. P., where his investment focus included private equity, distressed debt financings, and direct lending, and at Perry Capital, a multi-strategy investment firm. Previously, Mr. Karol worked at Thomas H. Lee Partners, L. P., where he was involved with large-scale private equity investments across a wide range of industries. Prior to that, Mr. Karol worked as an investment banker at Goldman, Sachs & Co., where he focused on the technology industry. Mr. Karol received a B. S. in Finance and Management Information Systems from the Wallace E. Carroll School of Management of Boston College, where he graduated first in his class, summa cum laude, and was elected to Beta Gamma Sigma. Mr. Karol also received an M. B.A. from The Wharton School of the University of Pennsylvania. Mr. Karol is a former Term Member of The Council on Foreign Relations and was a member of the 2014 class of David Rockefeller Fellows.
Sean Kendra joined Silver Lake in 2013 as an Associate focused on the firm's middle market strategy, Silver Lake Sumeru. Previously, he worked in the Mergers & Acquisitions Investment Banking Group at Greenhill & Co. in New York, primarily covering the healthcare and financial institutions sectors. Mr. Kendra graduated with highest distinction and honors in business from Indiana University with a B. S. in Finance and Accounting.
Karen King joined Silver Lake in 2004 and is a Managing Director. As the Chief Legal Officer, she oversees a team of lawyers in Menlo Park, New York and London. Ms. King and her team are involved in all aspects of the Firm's business from fundraising to deal execution to portfolio management and liquidity, as well as risk management. Ms. King was formerly a Director of Serena Software, Inc. Prior to joining Silver Lake, Ms. King worked for a number of years at the law firm of Simpson Thacher & Bartlett LLP in its Palo Alto, New York, and London offices. During her time there she worked on capital markets transactions, such as initial public offerings and high yield debt financings, as well as mergers and acquisitions, including representing several private equity firms. Ms. King holds an A. B. from Duke University and a J. D. from Harvard Law School and serves on the boards of several non-profit institutions.
Kunal Kochar joined Silver Lake in 2016 as an Analyst. Mr. Kochar graduated summa cum laude from the Wharton School of the University of Pennsylvania, where he received a B. S. in Economics with dual concentrations in Finance and Accounting. He received the Robert J. Schweich Prize in Security Analysis and was elected to Beta Gamma Sigma.
Arif Lakhani joined Silver Lake in 2009 and is a Director at Silver Lake Kraftwerk. He serves on the board of directors of Quorum Business Solutions, and also helps oversee the fund’s investments in Eka, GoEuro, and Hyla Mobile. Prior to joining Silver Lake Kraftwerk, Mr. Lakhani was with Silver Lake Partners focusing on private equity investments in the technology and technology-related sectors. Previously, he worked in the Technology Investment Banking Group at Morgan Stanley. Mr. Lakhani graduated cum laude from Harvard College with an A. B. em Economia.
Bryce Lee joined Silver Lake in 2011 and is a Managing Director of Silver Lake Kraftwerk. Previously, he was a Managing Director of Credit Suisse in the Investment Banking division, serving as head of the Technology Group for the Americas and as co-head of the Alternative Energy Group. Mr. Lee was instrumental in building a number of Credit Suisse's technology investment banking franchises and was named to Forbes magazine's "Midas List" of the top 100 technology dealmakers in the world. He was a member of Credit Suisse's Investment Banking Committee and served on the Managing Director Evaluation Committee.
Anton Leliukhin joined Silver Lake in 2016 and is an Associate at Silver Lake Kraftwerk. Previously, he worked in the Investment Banking Division at Morgan Stanley in Toronto, Canada. Mr. Leliukhin graduated with distinction from Schulich School of Business at York University with an I. B.B. A. in Finance.
Yingqi Li joined Silver Lake in 2009 and is a Director. Previously, she worked in the Technology Investment Banking Group at Morgan Stanley in Beijing and Hong Kong. Ms. Li graduated with Honors from Fudan University with a B. A. in Marketing.
Frank Li joined Silver Lake in 2016 as an Analyst. Mr. Li graduated summa cum laude from the University of Pennsylvania where he received a B. S. in Economics with triple concentrations in Finance, Accounting, and Statistics from the Wharton School of the University of Pennsylvania. He received the Wixon Accounting Award and was elected to Beta Gamma Sigma.
Tony Liu joined Silver Lake in 2016 and is an Associate. Previously, he worked as an investment banker in the China Investment Banking Group at Citigroup in Hong Kong. Mr. Liu graduated summa cum laude from Leonard N. Stern School of Business at New York University with concentrations in Finance and Accounting.
Christian Lucas is a Managing Director of Silver Lake, which he joined in 2010 to oversee the firm's activities in Europe, the Middle East, and Africa. Mr. Lucas began his career in strategic consulting at McKinsey & Company and worked for approximately 16 years as an investment banker focusing on the technology, digital media, and telecommunications industries in Europe. From 2004 to 2010, Mr. Lucas was Managing Director and Head of the Technology Group at Morgan Stanley. He is currently a board member of Cegid and is also Chairman of the board at Global Blue, having previously served as a board member of Soitec. He has been a French Foreign Trade Advisor in the U. K since 2012. Mr. Lucas earned an M. B.A. from Harvard Business School and also graduated from ESSEC Graduate School of Management and from the Paris International Law School at the University Panthéon-Assas, both in France.
Masato Marumo has been Silver Lake’s Representative to Japan since 2013. Previously, Mr. Marumo was a Managing Director at Lazard, where he focused on cross-border transactions in the Technology, Media and Telecom sectors as well as the Power and Energy sectors.
Prior to Lazard, Mr. Marumo was a global partner at The Carlyle Group, where he was responsible for deal sourcing and value creation for companies in the Technology, Media and Telecom sectors. During his 10 years at Carlyle, Mr. Marumo helped the firm build its presence in Japan, raise two buyout funds and consummate a range of investments and acquisitions, in addition to serving on the boards of Willcom and Covalent Materials and as an observer on the board of eAccess.
Prior to Carlyle, Mr. Marumo held various advisory roles for large Japanese conglomerates in the Structured Finance group and Credit Risk Management group at the Industrial Bank of Japan, now Mizuho Bank, and was the founding member of the Private Equity department at the bank.
Mr. Marumo holds an M. B.A. from Harvard Business School and a B. A. in Law from Keio University.
Mike Matuozzi joined Silver Lake in 2016 as an Associate. Previously, he worked in the Technology Investment Banking Group at Morgan Stanley in New York. Mr. Matuozzi graduated summa cum laude from the McDonough School of Business at Georgetown University with a B. S.B. A. in Finance and Operations & Information Management, and was elected to Beta Gamma Sigma.
Courtney McLaughlin joined Silver Lake in 2016 as a Fundraising and Investor Relations Associate. Previously, she worked in middle market private equity at Audax Group in Boston. Ms. McLaughlin graduated from Williams College, where she received a B. A. in Economics and Mathematics.
Paul Mercadante joined Silver Lake in 2007 from Shah Capital Partners (SCP) and is a Managing Director focused on the firm's middle market strategy, Silver Lake Sumeru. He has significant experience as a senior management executive. Prior to joining SCP, Mr. Mercadante was President of Force Computers ("Force"), a leading provider of embedded computing systems and a wholly owned subsidiary of Solectron, Inc. that was subsequently sold to Motorola, Inc. in 2004. Prior to Force, Mr. Mercadante was the Vice President of Strategic Planning for Solectron's $2 billion Technology Solutions Business Unit. Mr. Mercadante also has previous experiences with SMART Modular Technologies, Rose Communications, Activision, and Apex Data. He serves on the Board of Directors of PrimeSense, Spansion, SMART Modular Technologies (WWH), Inc., and Mobile Messenger. He has a B. A. in Economics from the State University of New York.
Brian Mitchell joined Silver Lake in 2016 and is an Analyst at Silver Lake Waterman. Previously, he worked in Deloitte's Financial Advisory Services group where he provided consulting and valuation services for clients in the technology and telecommunication industries. Mr. Mitchell graduated with high distinction from the University of California, Berkeley with a B. A. em Economia.
Sanjeet Mitra joined Silver Lake in 2007 and is a Principal focused on the firm’s middle market strategy, Silver Lake Sumeru. He currently serves on the board of directors of Velocity Technology Solutions. Previously, he worked in the Industrials Investment Banking Group at Goldman, Sachs & Co. in San Francisco. Mr. Mitra graduated with honors from the University of California, Berkeley with a B. S. em Administração de Empresas.
Greg Mondre joined Silver Lake in 1999 and is a Managing Partner and Managing Director based in New York. Prior to joining Silver Lake, Mr. Mondre was a principal at Texas Pacific Group, where he focused on private equity investments across a wide range of industries, with a particular focus on technology. Earlier in his career, Mr. Mondre worked as an investment banker in the Communications, Media and Entertainment Group of Goldman, Sachs & Co. He is a director of A Place for Mom, Inc., Fanatics, Inc., GoDaddy, Inc., Motorola Solutions, Red Ventures, Sabre Corporation and WP Engine. He has also previously served as a director of Vantage Data Centers, LLC, IPC Systems, Inc., UGS Corporation, Avaya , and Network General Corporation.
Katie Morin joined Silver Lake in 2010 and is a Senior Manager - Human Resources. Prior to joining Silver Lake, she was the Assistant Director, Human Resources at the Council on Foreign Relations where she was responsible for the benefit and compensation programs for the organization. Prior to the Council on Foreign Relations, Ms. Morin was at New England Baptist Hospital as a Human Resources Generalist and focused mainly on recruitment. Ms. Morin holds a B. A. in International Business from Loyola College in Maryland.
Tezira Nabongo joined Silver Lake in 2012 and is Senior Vice President - Talent Management. Prior to joining Silver Lake, Ms. Nabongo was the Director of Global Senior Talent Acquisition at Cisco Systems where she led global VP to C-Suite level external hiring, internal mobility, and strategic sourcing. Prior to Cisco Systems, she was an executive search consultant in the Software and Technology Practices of Heidrick & Struggles. Ms. Nabongo holds an A. B. in Legal Studies from the University of California at Berkeley and J. D. and M. A. degrees from the University of Southern California.
Serene Nah joined Silver Lake in 2011 and is a Senior Operating Executive. Previously, Ms. Nah was CFO of GE Capital Greater China, where she was the key executive in charge of finance, treasury, and tax operations. She also worked with the management team to revamp strategy and worked on forging joint ventures and business development opportunities with large state-owned enterprises. Ms. Nah worked for GE in various business units for 10 years on a management fast track, in which, she spent 4 years on the Corporate Audit Staff (CAS), covering financial, process, compliance audits, and M&A work in Europe, the US, and Asia. Ms. Nah has a strong background in internal audit, financial reporting, FP&A, financial systems, and financial strategy and has spent the last 4 years focusing on operations in China and the rest of Asia. Ms. Nah holds an Executive M. B.A from Kellogg - HKUST and a B. S. degree from Nanyang Business School at Nanyang Technological University in Singapore. She is fluent in English, Mandarin, and Cantonese.
Sebastian Neelamkavil joined Silver Lake in 2009 and is a Director at Silver Lake Kraftwerk. He helps oversee the fund’s investments in FATHOM, Tesla, and TinTri. Prior to the inception of Silver Lake Kraftwerk, Mr. Neelamkavil was with Silver Lake Partners focusing on private equity investments in the technology and technology-related sectors. He began his career as an investment banker in the Technology Mergers & Acquisitions Group at Credit Suisse. Mr. Neelamkavil graduated with distinction from the University of Western Ontario, where he holds a B. ESc. in Electrical Engineering from the Faculty of Engineering and a B. A. in Honors Business Administration from the Richard Ivey School of Business.
Joel Newbert joined Silver Lake Kraftwerk in 2012 and is a Principal. Previously, he worked at Credit Suisse in the Canada Investment Banking Division. Mr. Newbert graduated as an Ivey Scholar from the University of Western Ontario's Richard Ivey School of Business with a B. A. em Administração de Empresas.
Mike Noryko joined Silver Lake in 2016 and is a Principal at Silver Lake Waterman. Mr. Noryko has more than a decade of experience working with technology companies. Previously, he was an investment analyst at Citadel Global Equities and Andor Capital Management and began his career as an investment banker with Robertson Stephens. Mr. Noryko graduated with a B. S. in Business Administration from the Haas School of Business at the University of California, Berkeley.
Geoff Oltmans joined Silver Lake in 2008 and is a Managing Director and Head of Capital Markets. Prior to this role, Mr. Oltmans was the co-portfolio manager of the Silver Lake Credit Fund, the firm's former credit opportunities hedge fund. His previous experience includes co-managing a distressed debt portfolio for UBS O'Connor and investing proprietary capital for Lehman Brothers. He started his career at Wasserstein Perella & Co., where he worked in the firm's Restructuring Group. Mr. Oltmans holds a B. A. from Dartmouth College, where he majored in Economics and minored in Mathematics.
Shawn O’Neill joined Silver Lake in 2011 and is a Managing Director and Group Head of Silver Lake Waterman. Mr. O’Neill has been a strategic advisor to leading technology companies and has extensive technology merger, acquisition, and financing experience from 15 years in the industry as a technology investment banker and operating executive. Prior to Silver Lake, Mr. O’Neill founded Bandon Partners, a boutique investment bank and was the CFO of two venture-backed companies. Mr. O’Neill was previously an investment banker with Morgan Stanley, Deutsche Bank and Lehman Brothers. Mr. O’Neill holds a B. B.A. from the University of Texas, where he graduated with honors.
Alex Oshinsky joined Silver Lake in 2016 as an Analyst. Mr. Oshinsky graduated summa cum laude from The Wharton School of the University of Pennsylvania, where he was elected to Beta Gamma Sigma and received a B. S. in Economics with triple concentrations in Finance, Accounting, and Operations & Information Management.
Joe Osnoss joined Silver Lake in 2002 and is a Managing Director. From 2010 to 2014, he was based in London, where he helped oversee the firm's activities in Europe, the Middle East, and Africa. Prior to joining Silver Lake, Mr. Osnoss worked in investment banking at Goldman, Sachs & Co., where he focused on mergers, acquisitions, and financings in the technology and telecommunications industries. He previously held positions at Coopers & Lybrand Consulting in France and at Bracebridge Capital, a quantitative hedge fund. Mr. Osnoss is a director of Cast & Crew, Cegid, Cornerstone OnDemand, Global Blue, and Sabre Corporation. He previously served on the boards of Instinet Incorporated, Interactive Data Corporation, Mercury Payment Systems, and Virtu Financial. Mr. Osnoss graduated summa cum laude from Harvard College with an A. B. in Applied Mathematics and a citation in French Language. He also has served as a Visiting Professor of Finance at the London School of Economics.
Ulf Pagenkopf joined Silver Lake in 2012 as an Associate. Previously, he was at Deutsche Bank in the Frankfurt and London offices working in the M&A and Leveraged Debt Capital Markets groups where he was involved in a variety of LBO, high yield, and M&A transactions. Mr. Pagenkopf graduated from the European Business School, Oestrich-Winkel (Germany) with a B. Sc. in General Management.
Jason Paige joined Silver Lake in 2010 and is Vice President and Director of Information Technology. Prior to joining Silver Lake, Mr. Paige was the Manager of Information Technology for Integral Capital Partners, LLP, a technology focused investment fund. During his seven years at ICP he managed the administrative, logistical, and operational duties for the organization related to information technology.
Kyle Paster joined Silver Lake in 2011 and is a Director. Previously, he worked in the Technology Investment Banking Group at Credit Suisse in San Francisco. Mr. Paster graduated from The Wharton School at the University of Pennsylvania where he received a B. S. in Economics with dual concentrations in Finance and Entrepreneurship.
Audra Paterna joined Silver Lake in 2008 and is the Director of Human Resources. Prior to joining Silver Lake Ms. Paterna was the Director of Human Resources at Carlyle-Blue Wave (a joint venture with The Carlyle Group) where she was responsible for the development and implementation of all Human Resource related strategies and initiatives. Prior to Carlyle-Blue Wave, she was with The Carlyle Group and was responsible for a wide variety of Human Resource related programs and initiatives for the New York office. Ms. Paterna holds a B. A. in English from Simmons College.
Simon Patterson joined Silver Lake in 2005 and is a Managing Director. He is currently a board member of Dell Technologies and FlixBus, and previously served on the boards of Cegid, Intelsat, Skype, MultiPlan , and Gerson Lehrman Group. Prior to joining Silver Lake, he was a member of the founding management team of the logistics software company GF-X (acquired by Descartes) and worked in various management roles at the Financial Times. He is a Trustee of the Natural History Museum in London, a Trustee of the Royal Foundation of The Duke and Duchess of Cambridge and Prince Harry, and a Non-Executive Director of Tesco plc. Mr. Patterson holds an M. A. from King’s College, Cambridge University and an M. B.A. from the Stanford University Graduate School of Business, where he was an Arjay Miller Scholar and received the Alexander Robichek Award for Finance.
Sam Powell joined Silver Lake in 2014 and is a Principal. Prior to joining Silver Lake, Mr. Powell worked at Lightyear Capital, where he focused on private equity investments in the financial technology sector. Prior to Lightyear, he worked as an investment banker in the Financial Institutions Group at Deutsche Bank Securities. Mr. Powell graduated from Princeton University with a B. S.E. in Operations Research and Financial Engineering.
Lindsey Press joined Silver Lake in 2012 and is a Senior Vice President, Fundraising & Relações com Investidores. Ms. Press assists with fundraising, marketing, and investor coverage efforts for all the Firm's strategies. Ms. Press joined Silver Lake from UBS Investment Bank, where she advised private equity firms on fundraising mandates. Prior to UBS, Ms. Press was with American Capital, Ltd., where she focused on mezzanine and private equity investments in the middle market. Ms. Press was formerly an investment banker at Goldman, Sachs & Co. and Credit Suisse, where she worked on mergers and acquisitions and financing transactions in the Global Industrials and Services Group. Ms. Press graduated from Harvard College with an A. B. in Art History and a citation in French language and was a John Harvard Scholar.
Randy Randleman joined Silver Lake in 2010 and is a Director focused on the firm's middle market strategy, Silver Lake Sumeru. He has spent his career in finance and operating roles in technology companies. From 2006 to 2010, Mr. Randleman was a finance executive at Qualcomm, where he had responsibility for consolidated financial reporting, mergers & acquisitions and strategic planning for multiple business units. Prior to Qualcomm, Mr. Randleman worked at Sprint Communications where he led finance organizations responsible for pricing and cash disbursements. Mr. Randleman began his career with U. S. Filter Corporation's European operations, where he managed the integration of international acquisitions. He holds a Bachelors of Science degree from Georgetown University and an M. B.A. with distinction from Harvard Business School.
John Rudella joined Silver Lake in 2014 and is a Principal. Prior to joining Silver Lake, Mr. Rudella served as a U. S. Navy SEAL where he held a variety of leadership positions, worked in technology development, and made multiple deployments to Africa and the Middle East. Mr. Rudella holds a B. S. in Aeronautical Engineering from the U. S. Naval Academy and a M. S. from the Industrial College of the Armed Forces. Mr. Rudella currently serves on the boards of the Commit Foundation and Station Foundation.
Kyle Ryland is a Managing Director focused on the firm’s middle market strategy, Silver Lake Sumeru. He has in-depth experience with investments, financings, mergers, and acquisitions in the technology sector. Mr. Ryland joined Silver Lake in 2007 from Shah Capital Partners where he served as a Senior Partner. Before joining Shah Capital, he was a Managing Director at Lehman Brothers and head of Global Technology Investment Banking. Prior to Lehman Brothers, he was an investment banker at Robertson Stephens covering the technology sector and also worked in the firm’s Venture Capital funds where he analyzed and executed venture capital investments. Mr. Ryland is a director on the boards of AVI-SPL, Inc., Locaweb, and Power-One, Inc. He holds a B. A. in Political Science and Public Policy Studies from Duke University and an M. B.A. from the Wharton School of Business.
Andy Schader joined Silver Lake in 2008 and is a Managing Director and General Counsel of Silver Lake Partners. Prior to joining Silver Lake, Mr. Schader worked for seven years at Ropes & Gray LLP in its Boston office, where he specialized in leveraged buyouts and other private equity investments. While at Ropes & Gray, he also advised private equity sponsors in their fundraising activities and investment managers in various structured finance transactions. Mr. Schader holds an A. B. from Dartmouth College and a J. D. from Harvard Law School.
Chip Schroeder joined Silver Lake in 2014 and is a Principal. He is based in the firm's New York office and previously worked in the Menlo Park office. Prior to joining Silver Lake, he worked as an investment banker at Greenhill & Company in San Francisco, where he focused on mergers & acquisitions. Mr. Schroeder graduated from Stanford University with a B. A. in History. He currently serves on the Young Executive Board of Row New York.
Ajay Shah founded Shah Capital Partners in 2004 and joined the Silver Lake team in 2007 as the Managing Partner to found and develop the firm's middle market strategy, Silver Lake Sumeru. Prior to founding Shah Capital, Mr. Shah founded and managed the Technology Solutions Business of Solectron, a $2 billion business. Mr. Shah was the CEO of Smart Modular Technologies, a company that he co-founded in 1989 and led through its public offering in 1995. He managed its growth to over $1 billion in revenues and directed its acquisition by Solectron Corp. in 1999 for over $2 billion. Mr. Shah serves on the board of directors of Flextronics, TES, CMAC, Ingenient, Magellan, Mobile Messenger, AVI-SPL, Inc., Power-One, Inc., and is chairman of the board of SMART Modular. He is a senior fellow of the American Leadership Forum and also serves on the boards of Northern California Public Broadcasting and The Indian School of Business, India and is a Trustee of the American India Foundation. Ele tem um B. S. in Engineering from University of Baroda and an M. S. in Engineering Management from Stanford University.
Victor Shaw joined Silver Lake in 2016 as an Associate. Previously, he worked at Morgan Stanley in the Investment Banking Division in Toronto. Mr. Shaw graduated with distinctions from Western University with a B. S.E. in Electrical Engineering and from the Richard Ivey School of Business with a B. A. em Administração de Empresas.
Kevin Steiner joined Silver Lake in 2014 and is a Principal. Previously, he worked as a generalist in the Investment Banking Division of Morgan Stanley & Co. in Chicago. Mr. Steiner graduated summa cum laude from The University of Southern California, with a B. S. em Administração de Empresas.
Bianca Stoica joined Silver Lake in 2015 and is an Associate. Ms. Stoica graduated summa cum laude from The Wharton School of the University of Pennsylvania, where she received a B. S. in Economics with concentrations in Finance and Accounting. She received the William D. Gordon Award and Delta Sigma Pi Scholarship Key for graduating first in her class, as well as the Louis Rudolph Accounting Award and Adam Averell Ross Prize Fund. Ms. Stoica was a Joseph Wharton Scholar and was elected to Beta Gamma Sigma.
Rick Stubblefield joined Silver Lake in 2011 and is a Managing Director of Silver Lake Waterman. Mr. Stubblefield has been at the forefront of technology debt solutions for the private technology and venture capital community for over 25 years, helping to pioneer both venture leasing and venture debt in the marketplace. Prior to Silver Lake, Mr. Stubblefield co-founded Lighthouse Capital Partners, which under his leadership, grew into a leading debt provider to venture backed companies overseeing more than $1.6 billion in debt and equity investments across five funds. Prior to forming Lighthouse, Mr. Stubblefield served as Co-Head of West Coast Investment at Comdisco Ventures. Mr. Stubblefield holds a B. A. from the University of California at Davis and an M. B.A. from Golden Gate University.
John Suo joined Silver Lake in 2015 and is a Senior Associate. Previously he worked as an investment banker in the Mergers and Acquisitions Advisory group at Evercore in New York, where he focused on transactions in the Media sector. Prior to joining Evercore, Mr. Suo worked in the Technology, Media and Telecom group at UBS in New York. Mr. Suo graduated from Indiana University with a B. S. In Finance.
Ryan Surveski joined Silver Lake in 2015 and is a Senior Associate on the Value Creation team. Previously, he worked at The Boston Consulting Group serving technology, media, financial services, healthcare, and consumer goods clients. Mr. Surveski holds a M. Eng. in Mechanical Engineering with a focus in Manufacturing from Massachusetts Institute of Technology and a B. S. in Mechanical Engineering from Rensselaer Polytechnic Institute.
Germaine Sze joined Silver Lake in 2011 and is Head of Asia-Pacific Fundraising and Investor Relations. Ms. Sze assists with fundraising, marketing and investor coverage efforts for all the firm's strategies. Previously, Ms. Sze was a Client Director and the Head of the Institutional-Asia Pacific group at GAM for eight years. Prior to joining GAM, Germaine worked with HSBC Asset Management, focused on institutional business development preceded by time in quantitative research. Ms. Sze graduated Phi Beta Kappa from Smith College with a B. A. in Economics and holds the CFA designation.
Emily Tian joined Silver Lake as an Associate in 2016. Previously, she worked in the Technology Investment Banking Group at Morgan Stanley & Co. in Menlo Park. Ms. Tian graduated from Stanford University with a B. A. in Economics and an M. S. in Management Science & Engineering and was elected to Phi Beta Kappa.
Amanda Torie joined Silver Lake in 2016 as an Associate on the Value Creation team. Previously, she worked at Bain & Company serving consumer goods, industrials and private equity clients. Ms. Torie graduated summa cum laude from Georgia Tech, where she received a B. S. in Business with a concentration in Finance.
Marco Troncone joined Silver Lake in 2016 as an Analyst. Marco graduated cum laude in Industrial Engineering from Politecnico di Torino and he received a M. S.c. in Management with distinction (Diplôme Grande Ecole) from ESCP Europe Paris, with a major in Finance.
John Tubesing joined Silver Lake in 2016 as a Fundraising and Investor Relations Associate. Previously, he worked in the Industrials Investment Banking Group at Rothschild Inc. in New York. Mr. Tubesing graduated from the McIntire School of Commerce at the University of Virginia, where he received a B. S. in Commerce with concentrations in Finance and Information Technology.
Eiji Umeda has been a Senior Investment Professional at Silver Lake since 2014. Prior to Silver Lake, Mr. Umeda worked at Innovation Network Corporation of Japan on cross-border investments in the technology and manufacturing sectors. Previously, Mr. Umeda was with Unison Capital where he focused on mid-cap leveraged buyouts across industries ranging from consumer and retail to technology. Prior to Unison Capital, Mr. Umeda served as an official in the Ministry of Finance for the Japanese Government. He holds an M. B.A. from Harvard Business School and an LL. B in Law from the University of Tokyo.
Andy Wagner joined Silver Lake in 2008 as Chief Financial Officer and is a Managing Director. He oversees the firm’s accounting and finance, human resources, and information technology departments. Prior to joining Silver Lake, Mr. Wagner was Senior Managing Director of Finance and Administration at GSC Group, a diversified asset manager focused on credit-based alternative investment strategies. Previously, Mr. Wagner was General Partner and CFO of the private equity firm RFE Investment Partners. Prior to RFE Investment Partners, Mr. Wagner was with Arthur Andersen & Co. for 17 years, where he was Partner in Charge of the Stamford, Connecticut Tax Practice. Mr. Wagner is a Certified Public Accountant and holds a B. S. from the University of Connecticut.
Frank Walters joined Silver Lake in 2013 and is a Director. Prior to joining Silver Lake, Mr. Walters was a Senior Operations Analyst at Workday, a provider of enterprise cloud applications, where he was responsible for sales strategy and marketing operations. He previously was an Associate at Kelso & Company, where he focused on private equity investments across the natural resources, media, consumer and health care sectors. Prior to Kelso, he was an Investment Banking Analyst at Lehman Brothers in their Financial Sponsors Group. Mr. Walters holds an M. B.A. from Columbia Business School and a B. A. from Princeton University.
Zheng Wang joined Silver Lake in 2008 and is a Managing Director. He currently serves on the board of Global Blue SA. Previously, he served on the boards of Allyes Online Media Holding Ltd. and Hillstone Networks, Inc., and was an observer on the boards of Nobao Renewable Energy Holdings Limited and Qunar Cayman Islands Limited. Prior to joining Silver Lake, Mr. Wang worked at General Atlantic where he focused on technology and healthcare related investments in Greater China. Previously, Mr. Wang was a management consultant at McKinsey & Company’s Corporate Finance Practice. Earlier in his career, Mr. Wang worked at Morgan Stanley and Credit Suisse. Mr. Wang served on the board of directors of Oak Pacific Interactive and was an observer of the board of directors of Wuxi PharmaTech. Mr. Wang graduated summa cum laude from Yale College with majors in Computer Science and Economics.
Seth Waugh joined Silver Lake in 2017 and is a Managing Director. He was appointed Non-Executive Chairman‎ of Alex. Brown following the sale of Deutsche Bank’s Private Client Services division to Raymond James in 2016. Mr. Waugh joined Deutsche Bank in 2000 and served as CEO of Deutsche Bank Americas from 2003 until his retirement in 2013. He remains a member of the DB Americas Advisory Board and served as its Chairman until 2016.
Previously he served as co-head of the Global Markets division at Merrill Lynch, where he worked for 11 years. Earlier in his career, he ran the Corporate Bond desk at Salomon Brothers and traded corporate bonds at First Boston.
Mr. Waugh serves on the board of Franklin Templeton Advisors. He also serves on the Advisory Boards of Workday, Inc. and the PGA of America. Mr. Waugh served on the FINRA Board of Governors until 2015. He is also a Trustee Emeritus of the Lawrenceville School and served as its President from 2009-2013.
Jason White joined Silver Lake in 2006 and is a Director. Previously, he worked in the Media & Communications Investment Banking Group and the Convertible Products Group at Morgan Stanley. He currently serves as a director on the board of SMART Modular Technologies (WWH), Inc. Mr. White graduated Phi Beta Kappa from Princeton University with a B. S.E in Operations Research & Engenharia financeira.
Mike Widmann joined Silver Lake in 2011 and is a Director. Previously, he worked in the Technology Investment Banking Group at Credit Suisse in San Francisco. Mr. Widmann graduated with honors from Claremont McKenna College where he received a B. A. in Economics and was a Robert Day Scholar.
Lee Wittlinger is a Managing Director in the Menlo Park office of Silver Lake, which he joined in 2007. He currently serves as a director on the boards of Cast & Crew, GoDaddy and WP Engine. He previously served as a director of Vantage Data Centers and as a member of GoDaddy’s audit committee. Prior to Silver Lake, Mr. Wittlinger worked as an investment banker in the Technology, Media, and Telecom Group at Goldman, Sachs & Co., where he focused on mergers and acquisitions, and financing transactions in the technology industry. Mr. Wittlinger graduated summa cum laude from The Wharton School of the University of Pennsylvania, where he received a B. S. in Economics, with dual concentrations in Finance and Accounting.
Phillip Wood-Smith Joined Silver Lake in 2007 and is a Director. Mr. Wood-Smith focuses on large scale technology investing and has completed transactions across a range of areas including industrial, automotive, financial technology and vertical software. Prior to joining Silver Lake, Mr. Wood-Smith worked at Bain Capital where he focused on large-scale leveraged buyouts across industries ranging from manufacturing to technology. Previously, Mr. Wood-Smith was a management consultant with Bain & Company in New York and San Francisco focused on strategic due diligence for private equity clients as well as operational and strategic consulting for corporate clients. He graduated magna cum laude from Middlebury College with Highest Honors in political science.
Seda Yalçinkaya is the Director and General Counsel of EMEA and is located in London. Prior to joining Silver Lake in 2011, Ms. Yalçınkaya was a Director and Deputy General Counsel at Citi Capital Advisors, where she acted as general counsel to Citi Venture Capital International, the emerging markets private equity business of Citi, and prior to that, the Deputy Head of M&A Legal for Citigroup, in which role she advised senior management on proprietary M&A transactions. Prior to joining Citi, Ms. Yalçınkaya was a corporate associate at the New York and London offices of Cravath, Swaine & Moore LLP, focusing on M&A, private equity, and leveraged finance transactions. Ms. Yalçınkaya holds an A. B. from Harvard University and a J. D. from Columbia Law School, and is qualified to practice law in New York and in England and Wales.
Vincent Yu joined Silver Lake in 2016 as an Associate. Previously, he worked in the Financial Sponsors Group at Credit Suisse in New York. Mr. Yu graduated from the University of Chicago with a B. S. in Mathematics and a B. A. em Economia.
Judy Yuan joined Silver Lake in 2016 and is Senior Counsel and Senior Vice President, Compliance. She was previously Vice President, Counsel at BlackRock, working on its private funds. Earlier in her career, Ms. Yuan practiced corporate law for a number of years at Kirkland & Ellis LLP, and was a Financial Analyst at Goldman, Sachs & Co. She currently serves on the board of the Harvard Law School Association of Northern California. Ms. Yuan holds a B. A. from the University of California at Berkeley, a B. S. from the Haas School of Business , and a J. D. from Harvard Law School, where she was Editor-in-Chief of the Harvard Negotiation Law Review.
Alberto Zenga joined Silver Lake in 2015 and is a Senior Associate. Previously, he worked as an investment banker at Morgan Stanley & Co. in London, where he focused on mergers & acquisitions and initial public offerings in the Media & Telecommunications industries in Europe, the Middle East, and Africa. Mr. Zenga holds a B. Sc. cum laude in International Economics, Management and Finance from Bocconi University and a M. Sc. in Finance and Private Equity with distinction from the London School of Economics.
David Zhang joined Silver Lake in 2013 and is a Principal. Previously, he worked in the Technology Investment Banking Group at Credit Suisse in San Francisco. Mr. Zhang graduated with distinction from the University of Western Ontario with a B. A. in Honors Business Administration from the Richard Ivey School of Business.
Mark Zhu joined Silver Lake in 2012 as an Associate. Previously, he worked as an investment banker at Moelis & Company in Los Angeles. Mr. Zhu graduated summa cum laude from the Wharton School of the University of Pennsylvania, where he received a Bachelor of Science in Economics with dual concentrations in Finance and Statistics.
Silver Lake has a team of approximately 100 investment and value creation professionals located around the world. Focused both on developed economies and emerging markets, Silver Lake's investment and value creation team operates in Silicon Valley, New York, London, Hong Kong, and Tokyo and manages investments throughout North America, South America, Europe, and Asia.